Questions & Answers

Q: Questioncan it stay up all winter ! temps here can get down in the single numbers!

Asked 4 years ago by bleedgreen.

• A:Answer Do not leave the pool outside during winter if the temperature gets below 32 degrees Fahrenheit/0 degree Celsius. The cold temperature will cause the liner to freeze (become brittle) and it can crack. For more information please contact the Service Center at 1-800-234-6839.

  Answered 4 years ago by Intex Consumer Support

  
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Q: QuestionDoes this pool come with a filter?

Asked 4 years ago by Marlene.

• A:Answer Yes

  Answered 4 years ago by RRTheRager

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Q: Questionhow deep is the pool

Asked 4 years ago by montana.

• A:Answer 30” deep

  Answered 4 years ago by Anonymous

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Q: QuestionDoes this pool come with a ladder?

Asked 3 years ago by Lilylemon.

• A:Answer Mine did not come with a ladder i wished it did

  Answered 3 years ago by Anonymous

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Q: QuestionWhen does this pool go off sale?

Asked 3 years ago by Metalgirl.

Q: QuestionHow much storage space does it require? Or at least what size is the shipping package?

Asked 3 years ago by Colin.

• A:Answer The Intex - Metal Frame Above Ground Pool w/ Pump. item 26711EH, is packaged in a box approximately, 16.875''L x 11.75''W x 34.5''H. We hope you found this information helpful.

  Answered 3 years ago by Intex Consumer Support

  
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Q: QuestionHow deep is it

Asked 3 years ago by Sally.

• A:Answer About 3 feet

  Answered 3 years ago by FaultyVerified Purchase

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Q: QuestionWhat size filter does this take? And what size hose?

Asked 3 years ago by Lisa.

• A:Answer It uses "A" filters, don't make the mistake I did by buying the wrong filter size that Best Buy recommended :-)

  Answered 3 years ago by the10thhdoctorVerified Purchase

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Q: Questionwhat is the difference between a prism, ultra and a metal frame pool and will an sand pump from another brand work

Asked 3 years ago by lori.

• A:Answer Metal frame and prism frame liners are puncture resistant, 3 ply material. The metal frame and prism frame have a limited1 year warranty. The prism frame has stylish grey exterior and model with an included filter pump have Hydro Aeration® Technology, that improve circulation and filtration, improve water clarity, and increase negative ions at the water surface. The Ultra XTR has a limited 2 year warranty and a superior tougher liner and stronger frame design. XTR frame is made of rust resistant galvanized steel, and the horizontal beams are additionally powder coated inside and out for a powerful rust protection and a long lasting above ground pool. We hope you found this information helpful. For additional information, please contact our Service Center 310-549-8235. For use with non Intex sand filters, please review pump specifications for compatibility.

  Answered 3 years ago by Intex Consumer Support

  
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Q: QuestionWhat kind of metal are the frame sections ?

Asked 4 years ago by Hattiesburg.

• A:Answer Cheap plastic

  Answered 4 years ago by Earl

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Q: QuestionThis is a new pool (not refurbished)?

Asked 4 years ago by Caiusmaxus.

• A:Answer You would think that a check to be sure

  Answered 4 years ago by Earl

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Q: QuestionHow long does it take to be Delivered ?

Asked 4 years ago by Ivelyz.

• A:Answer 3 days

  Answered 3 years ago by FaultyVerified Purchase

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Q: QuestionWhat type and size of pump comes with it

Asked 4 years ago by Tommy.

• A:Answer The Intex - Metal Frame Above Ground Pool w/ Pump, item 26711EH, includes a 530 gph Krystal Clear Cartridge Filter Pump. For more information please contact the Service Center at 1-800-234-6839.

  Answered 4 years ago by Intex Consumer Support

  
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Q: QuestionDoes this come with a ladder

Asked 4 years ago by Heather.

• A:Answer No

  Answered 4 years ago by ReedVerified Purchase

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Q: QuestionIs there a cover we can purchase separately?

Asked 4 years ago by Jrem.

• A:Answer Yes or a King fitted sheet to keep the leaves out.

  Answered 4 years ago by MomNeedsABreak

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