A:AnswerThank you for choosing IOGEAR and we apologize for the inconvenience. To better service you and understand your set up, please feel to contact our customer support at 1-866-946-4327 or email us: [email protected]. Once again, thank you for choosing IOGEAR.
A:AnswerMy Best Buy store in NH does not carry this model in the store, so I had to buy it on line and it was delivered to my home with free shipping. If you don't like it, just return it to the store for a refund.