A:Answer Hello Trish, Thanks for the question. Ion Audio Technical Support here! Sorry to hear that you are having trouble with this device! Please feel free to reach out to our helpful technical support team who are standing by and ready to help at www.ionaudio.com/support.These devices use lead acid batteries, which are the same type your car uses. They are very reliable, as long as they are being used and charged regularly. You want to make sure it is fully charged before storing for any long period of time, and that it is being used at least once a month to prevent battery drain. Please reach out to us and we would be happy to assist in obtaining a new battery.
