Questions & Answers

Q: QuestionWhat is the manufacturer's warranty period for this trash can, and what does it cover?

• A:Answer The manufacturer's warranty period for this iTouchless trash can is one year. It covers both labor and parts.

Q: QuestionCan you explain how the AbsorbX Odor Control System works and how effective it is in neutralizing trash odors?

• A:Answer The AbsorbX Odor Control System utilizes natural activated carbon filters to absorb and neutralize trash odors. These filters effectively trap and eliminate unpleasant smells, creating a fresher and cleaner environment. The system is designed to improve air quality and provide a more hygienic waste disposal experience.

Q: QuestionHow wide is the opening for trash disposal, and how does it accommodate bulky items?

• A:Answer The opening for trash disposal is 10.3 inches wide, which is relatively wide compared to other trash cans. This wide opening accommodates bulky items by allowing them to be easily disposed of without the need to force them into a smaller opening.

Q: QuestionIs the lid removable for easy cleaning and maintenance of the trash can?

• A:Answer Yes, the lid of the iTouchless 13 Gallon Touchless Sensor Trash Can is removable for easy cleaning and maintenance. The product specifications clearly state "Removable Lid: true".

Q: QuestionWhat are the dimensions (height, width, and depth) of this trash can, and how does it fit in different kitchen or office spaces?

• A:Answer The dimensions of the trash can are 31.3 inches in height, 11.6 inches in width, and 12 inches in depth. Its slim design makes it space-efficient and suitable for various kitchen or office spaces.

Q: QuestionDoes the trash can come with a liner locking feature to secure trash bags in place?

• A:Answer Yes, the trash can comes with a liner locking feature to secure trash bags in place. The product specifications state that "Liner Locking Feature: true".

Q: QuestionWhat is the capacity of this trash can in gallons compared to other similar products?

• A:Answer The capacity of this iTouchless trash can is 13 gallons. This is larger than many other similar products, which typically have capacities ranging from 10 to 12 gallons. The larger capacity makes it ideal for households that produce a lot of trash or for use in commercial settings.

Q: QuestionHow does this trash can compare to other popular touchless sensor trash cans in terms of features, performance, and overall value?

• A:Answer This trash can offers a unique AbsorbX odor control system using activated carbon filters, ensuring a healthier and fresher environment compared to other models. It boasts an extra-long battery life, lasting up to three times longer than other sensor trash cans, making it more cost-efficient in the long run. The 100% touchless and hygienic operation, along with its elegant and fingerprint-proof design, sets it apart in terms of overall value and user convenience.

Q: QuestionWhat type of power source does this trash can require - batteries or an AC adapter?

• A:Answer This trash can can be powered by 4 AA-size batteries (not included) or an optional AC adapter (sold separately). It has a long battery life, with 4 AA batteries lasting up to 1.5 years. The AC adapter is not included and must be purchased separately.

Q: QuestionDoes the trash can have an on/off power switch for manual control when needed?

• A:Answer Yes, the trash can does have an on/off power switch for manual control when needed. The power switch allows users to manually control the trash can's operation, providing the option to conserve battery power or disable the automatic sensor feature.

Q: QuestionHow does the touchless sensor mechanism on this trash can enhance convenience and hygiene?

• A:Answer The touchless sensor mechanism on this iTouchless trash can enhances convenience and hygiene by automatically opening the lid with just the motion of a hand, eliminating the need for physical contact with the trash can's surface. This feature helps prevent the spread of germs and bacteria, promoting a cleaner and more hygienic environment.

Q: QuestionWhat is the sensor range of the trash can, and how sensitive is it in detecting hand movements?

• A:Answer The sensor range of the iTouchless 13 Gallon Touchless Sensor Trash Can is 6 inches. It is highly sensitive in detecting hand movements, allowing the lid to open automatically when a hand is within the sensor range.

Q: QuestionHow many batteries are required, and what is the estimated battery life before replacement?

• A:Answer This trash can requires 4 AA-size batteries (not included). The battery life is estimated to last up to 6 months with regular use.

Q: Questiondoes any of these motion sensor trash cans have a pull out pail? I don't want just the ring to hold in trash bag.

Asked 7 years ago by Karen13.

This question was asked about the related product: iTouchless - 13-Gal. Round Deodorizer Sensor Trash Can - Matte Black

• A:Answer Just a ring.

  Answered 5 years ago by MissKk

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Q: QuestionCan you use a power adapter ?

Asked 4 years ago by Great.

This question was asked about the related product: iTouchless - 13-Gal. Round Deodorizer Sensor Trash Can - Matte Black

• A:Answer Yes, a iTouchless brand power adapter can be use to power the trash can instead of batteries.

  Answered 4 years ago by [iTouchless] Product Specialist

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Q: QuestionHow large is the opening (not the top but the when the lid is open)? Is it 12" or larger?

Asked 4 years ago by sqdancer.

This question was asked about the related product: iTouchless - 13-Gal. Round Deodorizer Sensor Trash Can - Matte Black

• A:Answer Hi, yes the opening of the trash can is 12".

  Answered 4 years ago by [iTouchless] Product Specialist

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