“How do I use the cable management portion of the mount? Is it possible to remove and reattach that section? Otherwise it's way too narrow to fit the plug portions of my hdmi or power cable through there.”
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For those like myself who did not find the previous answer helpful for actually taking the covers off, here is how I got mine removed: 1. Pick an end on either of the cord covers and push the cover towards the middle from both directions (squeeze in) with your thumbs. Essentially, you are trying tot get the clips to disengage. 2. Work your way to the other end, exerting the same pushing exertion the whole way. Don’t yank the cover after getting the first clamps loosened, because this can cause the clips to break.
Sorry, there was a problem. Please try again later.This is a great product but will never buy any of their products again for this reason. They are literally so hard to get off that I just broke every clip off one trying to get it off. An efficient easy to disengage cable management system is not this hard. Actually ridiculous how hard these are to get off.
Sorry, there was a problem. Please try again later.Please contact our Technical Support Team regarding the Ergonomic Dual Monitor Mount. Their information can be found on j5create website under the Support tab and a specialist will be ready to assist you. Thank you.
Sorry, there was a problem. Please try again later.They are a removable cap, slotted at each end for ingress and egress of cords.
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