Questions & Answers

Q: QuestionDoes this monitor mount come with installation instructions?

• A:Answer Yes, the monitor mount includes clear instructions and all the necessary tools.

Q: QuestionWhat is the maximum weight capacity of this monitor mount?

• A:Answer The maximum weight capacity of this monitor mount is 17.6 lbs.

Q: QuestionCan it be mounted to a wall?

Asked 2 years ago by Oh.

• A:Answer I can not be mounted to a wall. It is designed for tables/desks

  Answered 2 years ago by FNGflaitzVerified Purchase

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Q: QuestionDoes the mount on the side of the desk? Or through the hole in the desk where cords come through?

Asked 2 years ago by Kat.

• A:Answer It can do both and comes with both attachments. however, if you use the grommet attachment there doesn't seem to be a passthrough so your cables will no longer be able to come through that hole.

  Answered 2 years ago by PatD316Verified Purchase

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Q: QuestionWhat range of motion is available as to height and or distance from mounting point?

Asked 2 years ago by Specifications.

• A:Answer Height- 17” from top of desk to center of monitor. Side range- 16” from center of mount to center of monitor at its farthest point straight out to side.

  Answered 2 years ago by UnHombreMaloVerified Purchase

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Q: QuestionCan I use this on my glass top stand-up desk?

Asked 2 years ago by Rain.

• A:Answer No

  Answered 2 years ago by UnHombreMaloVerified Purchase

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Q: QuestionWhat is the weight capacity of each arm?

Asked 3 weeks ago by Anonymous.

• A:Answer Fit 17" to 32" monitor weighing up to 8kg/17.6 lbs. monitor per arm.

  Answered 3 weeks ago by J5create Team

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Q: QuestionHow wide does the c-clamp get? Can I mount it to a desk top that’s 2.5” thick? What’s the max clearance for c-clamp.

Asked 1 month ago by Matt.

• A:Answer The C-clamp on the JTSA102 supports desk thickness from about 0.4" to 2" (10–50 mm). A 2.5" thick desk would exceed the maximum clearance, so it may not mount properly using the clamp.

  Answered 1 month ago by J5create Team

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Q: Questioncan i stack my monitors with this?

Asked 2 months ago by Anonymous.

• A:Answer yes

  Answered 2 months ago by ShawnCVerified Purchase

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Q: QuestionCould I use this to hold two 43" inch monitors sideways...so the width of each monitor would be 22"?

Asked 2 months ago by Gregg.

• A:Answer The Ergonomic Dual Monitor Mount is not designed to support 43″ monitors. This mount is rated for 17″ to 32″ monitors, with a maximum weight of 8 kg / 17.6 lbs per arm.

  Answered 2 months ago by J5create Team

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Q: QuestionDoes this Arm support 75mm x 75mm vesa mounting

Asked 3 months ago by KimberlyR.

• A:Answer Yes, the Ergonomic Dual Monitor Mount does support 75 × 75 mm VESA mounting, as well as 100 × 100 mm VESA.

  Answered 3 months ago by J5create Team

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Q: QuestionCan both a 32in and 34in Ultra Wide monitor fit?

Asked 4 months ago by Ethan.

• A:Answer no, max is 32inches.

  Answered 3 months ago by ManneeeyyVerified Purchase

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Q: QuestionIn the description is says the weight limit is 17.6lbs. Is that weight limit for each monitor arm separately or combined weight with 2 monitors the whole device can support?

Asked 4 months ago by ChrisjL.

• A:Answer each arm separately.

  Answered 3 months ago by ManneeeyyVerified Purchase

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Q: QuestionCan this mount a Samsung - 27” Odyssey G50D monitor? https://www.bestbuy.com/product/samsung-27-odyssey-g50d-qhd-ips-180hz-1ms-amd-freesync-and-g-sync-compatible-gaming-monitor-with-hdr-400-displayport-hdmi-black/J3ZYG2HYQS/sku/6573717

Asked 4 months ago by Darren.

• A:Answer yes. this can mount the 27' Odyssey monitor.

  Answered 3 months ago by ManneeeyyVerified Purchase

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Q: QuestionDoes this work with LG monitors?

Asked 1 year ago by DB3.

• A:Answer yes

  Answered 7 months ago by JeremyGVerified Purchase

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Q: QuestionDoes this come with the hardware needed to mount monitors? And will it fit Vesa 100x100 compatible monitors?

Asked 1 year ago by amusingnot.

• A:Answer Yes, the product does come with the VESA-approved mounts. 100x100mm

  Answered 8 months ago by Blankminded6Verified Purchase

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Q: QuestionDoes this work with AOC monitors?

Asked 1 year ago by Kyle.

• A:Answer most AOC monitors, yes

  Answered 8 months ago by AlexEVerified Purchase

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Q: QuestionI have a Gen 1 Samsung Odyssey g7 32" curved monitor and a gen 3 Odyssey g5 34" curved ultrawide. Will this arm support both of them??

Asked 2 years ago by EmbarkingTundra.

• A:Answer You have 16” from center of monitor to center of mount. Beyond that, they will overlap. So 34” and 27” MIGHT work without overlap but doubt it on the 32”/34” combo. This is 32” lg monitors with actual width of 28”. The mounts are stretched to their limits.

  Answered 2 years ago by UnHombreMaloVerified Purchase

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Q: Questionwill this fit a hp monitor m24h

Asked 2 years ago by godsonmac.

• A:Answer I look at hp monitor m24h and the answer is no.

  Answered 8 months ago by AlexEVerified Purchase

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