Questions & Answers

Q: QuestionIs this adapter compatible with gaming consoles?

• A:Answer Yes, it is compatible with handheld game consoles like the Nintendo Switch and Steam Deck.

Q: QuestionWhat is the maximum resolution supported by this adapter?

• A:Answer This adapter supports resolutions up to 4K 240 Hz.

Q: QuestionCan I charge my device while using this adapter?

• A:Answer Yes, the adapter has a USB-C Power Delivery port that can charge your device when a USB-C power adapter is connected.

Q: QuestionDoes this adapter support data transfer?

• A:Answer Yes, the adapter supports a 480 Mbps data transport rate.

Q: QuestionWhat is the maximum power delivery of this adapter?

• A:Answer The maximum power delivery for this adapter is 100W.

Q: QuestionHow can this adapter enhance my visual experience?

• A:Answer This adapter is designed for AR glasses or high-resolution monitors, featuring a USB-C port that supports 4K 240Hz video output and 480 Mbps data transfer for an optimal immersive visual experience.

Q: QuestionWhich display modes does the 4K240 Hz USB-C port support?

• A:Answer The 4K240 Hz USB-C port supports Extended and Mirrored display modes.

Q: QuestionCan of the ports be used for audio output from a smartphone while the other charges?

Asked 10 months ago by Audio.

• A:Answer The USB-C to Dual USB-C with Video or Power Delivery is not designed to support audio output from a smartphone through its USB-C ports. Its primary function is to provide video output, power delivery, and data transfer capabilities. - One port is typically dedicated to video output or data transfer. - The other port is designed to deliver power to charge the connected device.

  Answered 10 months ago by J5create Team

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Q: QuestionIf I’m using this to connect a laptop to a portable monitor (and charge the laptop), will the portable monitor also receive power through this connection? Or do I still have to plug in the portable monitor to a power source?

Asked 10 months ago by Anne.

• A:Answer The behavior of the USB-C to Dual USB-C with Video or Power Delivery when connecting a laptop to a portable monitor depends on the following factors: - If the portable monitor can receive power through its USB-C video/data port (and supports USB-C Power Delivery pass-through), it may receive power directly from the laptop via the JCA164. - The JCA164 can deliver up to 100W of power input, but the actual power distributed to connected devices depends on the capabilities of your laptop and the monitor’s consumption. - Some monitors require more power than what can be delivered through the USB-C connection and will still need a separate power source.

  Answered 10 months ago by J5create Team

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Q: QuestionCan I use this to plug in both a monitor and a video camera to my laptop that has only one USBC port? Thank you.

Asked 11 months ago by Excitedmango.

• A:Answer No, the USB-C to Dual USB-C with Video or Power Delivery is designed to provide video output or 480 Mbps data transport, while the other USB-C port provides power delivery (charging).

  Answered 11 months ago by J5create Team

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Q: QuestionDisregard previous question. This adapter does not work with ring devices.

Asked 1 month ago by Anonymous.

• A:Answer The JCA164 is intended for laptops, tablets, and smartphones with a USB-C port that supports DisplayPort Alt Mode and/or Power Delivery.

  Answered 1 month ago by J5create Team

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Q: QuestionCan I used this adapter with ring solar panel and camera

Asked 1 month ago by Anonymous.

• A:Answer The JCA164 is designed to expand a laptop or tablet’s USB-C port so you can connect a display or charge your device at the same time.

  Answered 1 month ago by J5create Team

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Q: QuestionCan I plug the two USB outputs to two seperate monitors to display video over each monitor?

Asked 3 months ago by GB2727.

• A:Answer No, the JUP4263 is strictly a power-only device. It provides up to 45W via its USB-C PD port to charge devices and includes three USB-A ports for charging peripherals.

  Answered 3 months ago by J5create Team

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Q: QuestionWould this device allow me to connect to my Macbook air m2 2022 to two monitors that are LG HDR 4K and a DELL U2415?

Asked 3 months ago by ComputerFool.

• A:Answer No, one USB-C port outputs video (up to 4K @ 240 Hz) and supports extended or mirrored display via DisplayPort Alt Mode. The second USB-C port is exclusively for Power Delivery (up to 100W) to charge your device.

  Answered 3 months ago by J5create Team

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Q: QuestionWhat is the length of the cable?

Asked 4 months ago by Size.

• A:Answer The cable length is 3.93 in

  Answered 4 months ago by J5create Team

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Q: Questiondoes this adapter require a driver?

Asked 4 months ago by snerd.

• A:Answer Nope, plug and play.

  Answered 4 months ago by RishadVerified Purchase

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Q: QuestionCan I charge my Samsung Galaxy S23 Ultra on one port and can the other port charge my Samsung Galaxy Watch?

Asked 4 months ago by Sailor011.

• A:Answer I found out that IT WILL charge at the same time, however you must use a lightning C Charger to do so.

  Answered 4 months ago by AnonymousVerified Purchase

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Q: Questionspeaking in VR terms, can i use it to plug in a pcvr link cable to the adapter and to have a bobovr s3 pro head strap cord plugged to adapter to power the fan from the head strap and to charge it while playing on my meta quest 3?

Asked 5 months ago by john.

• A:Answer You could try connecting your PCVR Link cable to the video/data side of the adapter, and plug the BoboVR S3 Pro head strap cord (for fan and charging) into the power-only port. However, the data/video port may not support enough throughput or consistent connectivity, as this adapter is not optimized for high-bandwidth VR use. Similarly, charging and powering accessories at the same time while maintaining a stable PCVR connection is not guaranteed, especially with demanding use like Meta Quest Link streaming. The adapter is intended for USB-C monitors or AR/VR glasses that receive a video signal (like AR glasses with USB-C video input), not for high-bandwidth, two-way PCVR communication like Meta Quest Link..

  Answered 5 months ago by J5create Team

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Q: QuestionWould the follow provide video (w/ daisy chain) via DP and USB data transfer for peripherals on the monitor? - Monitor DP output to Type-C adapter input. - Monitor USB-B output to Type-C adapter input. - Adapter Type-C output to laptop Type-C input.

Asked 9 months ago by Madeline.

• A:Answer The USB-C to Dual USB-C with Video or Power Delivery is not designed to support DisplayPort video input via USB-C for daisy chaining.

  Answered 9 months ago by J5create Team

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