“I hooked the product up and I have sound but no picture. Will mirror my phone screen until I use the direct TV app”

1-2 of 2 Answers

• More than likely the issue is with the DirecTV app and not the ScreenCast. A number of apps have DRM built-in to prevent you from mirroring your device to a TV. They want you to only watch on your phone, or pay extra to be able to watch it on your TV.

  Answered by Aaron 1 year ago

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• If you are attempting to stream a movie or show from your computer to an external display and are only seeing a black or blank screen, it is possible that the content that you are attempting to view is protected by High-Bandwidth Digital Copyright Protection (HDCP). A few troubleshooting steps that you may want to try: 1.Ensure your Internet web browser is fully up-to-date. 2.Test with another Internet web browser, e.g. Google Chrome, Mozilla Firefox. 3.Restart your device and display. Content protected by HDCP may not play when connected to an unsupported display.

  Answered by J5create Team 2 years ago

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