“My Macbook Air M! does not recognize this device in Finder, even after checking and appropriately adjusting my settings. Any suggestions of what to try before I return it? Thanks.”
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To better understand the issue and provide the most accurate support, we kindly ask that you reach out to our customer service team. Please include your macOS version, the name of the j5create product. Their information is located on j5create website under the "Support" tab. Thank you.
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