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You'll need to contact J5create tech support, they are very helpful - here's the link: https://en.j5create.com/pages/support
Sorry, there was a problem. Please try again later.Your google chrome laptop must support DisplayPort Mode for video out over USB-C. This cable is a Plug n Play and your computer must have that built in feature to work correctly. Please refer to the manufacturer of your hardware for more information on your device. Thank you.
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