“I have adapter plugged into Samsung Tab S5e and TV to HDMI port on adapter then Tablet charger cord plugged into adapter. The adapter doesn't seem to charge the tablet while in use. Am I missing something?”

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• Try a fast charging (20watt plus) charger and cable.

  Answered by MacG 5 years ago

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• Hello Pat, due to Samsung 18W power supply, it may be a possibility that it's not supplying enough power to the device through your tablet if it to charge. To further rule out the issue, please contact us by phone, email or live chat and we'll be happy to assist you. Sincerely, j5create.

  Answered by J5create Team 5 years ago

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