“I cannot seem to get either a second HDMI or VGA monitor to work with MacOS Catalina. Is this a know problem and if so does anyone know when it will be fixed? I bought a JCD543 docking station.”
Answer This Question
1-3 of 3 Answers
I have had this same problem. First off make sure both hdmis are connected at once. If only one monitor is outputting video disconnect that monitor from the dock. Wait for the docking station to output video to the only connected hdmi and then reconnect the other hdmi. Now it should output video to both. This happened to me and this is how i solved it.
Sorry, there was a problem. Please try again later.Hello, We had a few compatibility issues with OS X Catalina upon release, but we have recently updated our drivers for 10.15.0-10.15.1. We are also seeing that our compatibility is fully restored with our regular drivers on 10.15.2. Please reach out to our Customer Service Team for assistance in getting this set up! Service Ticket: https://j5createticket.zendesk.com/hc/en-us Phone: (888)988-0488 Thank you, J5Create Customer Service
Sorry, there was a problem. Please try again later.The JCD543 requires a driver to be downloaded and installed, if you are having difficulty installing the driver, I recommend contacting the Technical Support team on the packaging for further assistance. ** Feel free to contact the Technical Support team mentioned on the packaging for further assistance or if you have any other questions and someone will be glad to assist you.
Sorry, there was a problem. Please try again later.