“I have an HP laptop, I bought the JCD543 j5create docking station from best buy. I am using the two HDMI's in the back to two monitors. The HDMI port closest to the VGA works attached to either monitor, but the other HDMI never works simult. Why is this?”
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In your settings make sure you have all three monitors showing. You can select which monitor is #2 and which is #3. I had trouble at first too, but I switched the HDMI and then changed which monitor was #2 and which was #3. It has been working ever since.
Sorry, there was a problem. Please try again later.The HDMI that is linked to the DP port on the Dock requires DisplayPort Alt Mode feature from a computer's USB-C port in order to transmit audio and video signals since the HDMI is a Plug n Play port. Please refer to the manufacturer of your hardware for more information on your device. Thank you.
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