“J5 create docking station 2 dell monitors 1 lenova lap top Having trouble getting the third monitor to come on. 2 HDMI cables from ( one from each) monitor to docking station and USBC from docking station to laptop. What am I doing wrong?”

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• Ensure your Lenovo laptop's USB-C port supports DisplayPort Alternate Mode (DP Alt Mode). Without this, the dock will not output video correctly via HDMI/DP. If not already done, install the required drivers. Drivers are available from the j5create's support page. Connect each monitor one at a time to ensure all ports on the dock and monitors are functional. Available display combinations: HDMI + VGA + DisplayPort HDMI + VGA + HDMI Note: 1 HDMI/DisplayPort combo port supports either HDMI or DisplayPort, but not both simultaneously.

  Answered by J5create Team 10 months ago

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