“Bought a Lenovo Yoga 6 and two j5create jcd543 docking stations with power adapters for home and work. Cannot get them to charge laptop. Initially I thought they worked but the second time I plugged them in no power. Are we sure they are compatible?”
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Computers must support Power Delivery through a USB-C port for the USB-C power-in port on the Dock to function. Please refer to the manufacturer of your hardware for more information on your device. We also recommend a power adapter 75W or higher to be able to provide pass-through charge. ** If you require further assistance; please contact the j5create Technical Support team and we will be glad to further assist if necessary. Their information can be found on our website under the "Support" tab. Thank you.
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