“Do I need to download the recommended software for it to work? I have connected the HDMI cables from my monitors and have connected the J5create to my laptop via the USB Type C but no images appear on my monitors.”

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• No, I have used the HDMI port on a few monitors and TV's and it always works without any download

  Answered by Connerfly11 5 years ago

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• Because the JCD543 requires a driver to work properly, you will need to install the software to have full functionality.

  Answered by J5create Team 5 years ago

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