“I have this dock hooked up to 3 acer monitors. 2 via HDMI and 1 with VGA. My computer will only detect 1 screen. What am I doing wrong? My colleagues are using a similar setup and everything works with theirs”
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You probably have a hardware compatibility issue. Make sure you have the current driver and firmware installed. If it still doesn't work, verify that your video card and drivers are compatible. Some older computers don't support this docking station.
Sorry, there was a problem. Please try again later.Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply. Please contact our Customer Service Team, so that they can get more information from you; in order to narrow down the exact issue you are experiencing. Their information can be found on our website under the "Support" tab. Thank you.
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