“So I purchased this 13-in-1 so i could incorporate two 24 inch lg monitors I had also just purchased. I have HDMI cables from the monitors to the docking station HDMI ports. Only 1 monitor worked. I have the Acer 315 Chromebook with USBC connection. Help”
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The HDMI or DP are PnP ports that require DisplayPort Alt Mode. However, the VGA and stand alone HDMI port requires an installation of a driver. Unfortunately, drivers are only available for Windows and Mac platforms, will not work on a ChromeOS. Sincerely, j5create.
Sorry, there was a problem. Please try again later.I just wrote a review. I’m exchanging mine and if the replacement is as bad as the original, I’ll get a Plugables brand. J5 Create support does not answer their phones, I tried 8 times in 3 day; always a busy signal. You have to chat, and I knew more about electronics than one of the support techs did. I hope you have better luck than I had.
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