“I purchased a j5Create docking station last weekend. Easy set-up with dual monitors. Yesterday the 2 monitors plugged into the docking station quit working. Message says no signal. Need help”
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Check connections also go into windows display properties and click on the second monitor and activate it if it’s not. If still a problem check device manager to see if there are any conflicts going on. You can also download the driver from their site and this can sometimes fix video issues. Trying a different usb-c connection on your device may also help.
Sorry, there was a problem. Please try again later.Please make sure the input on the monitors are selected on the right video signal and all video cables connections are fitted securely. ** If you require further assistance; please contact the j5create Technical Support team and we will be glad to further assist if necessary. Thank you.
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