“I just got j5 three monitors docking station one of the HDMI connections is not working, and I tried using my headphones for meetings but it doesn't work?”

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• You can try updating the drivers from the J5 website.

  Answered by Maddvrick 3 years ago

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• The HDMI port under the word "OR" requires "DisplayPort Mode" for video out that must be supported through the compute's USB-C port. The other HDMI requires an installation of a driver to function properly. Plug your headphones into a USB port. Make sure the headphones is selected as the default device in the PC under both the Sound Recorder and Playback options. ** If you require further assistance; please contact the j5create Technical Support team and we will be glad to further assist you. Thank you.

  Answered by J5create Team 3 years ago

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