“My laptop will not detect 2nd monitor. Used both HDMI ports for both. Do i need to use 1 hdmi and the vga on the other?”

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• Please contact our Customer Service Team for further assistance, their information can be found on the back of the packaging, and our website.

  Answered by J5create Team 6 years ago

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• Be sure to use one HDMI that is for the 2 HDMI ports w the white line above the ports that is ‘connecting’ them. Then the other HDMI That is the single port. Works week for me and I have 2 monitors plus laptop screen.

  Answered by WorkerBee 6 years ago

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