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Hi there - If this is a new Jabra Elite Sport, we recommend contacting the store for an exchange. If that is not possible, please contact technical support so we can provide troubleshooting and warranty assistance if needed. Thank you. https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer
Sorry, there was a problem. Please try again later.I am having this exact same problem, except with the left ear bud. I had a similar issue with a previous pair as well. Jabra tech support tried to help, but has not yet provided an adequate solution for this new pair.
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