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Dear customer, thank you for your inquiry. The auto shutdown function is a built-in safety mechanism designed to protect the battery and ensure its longevity. It prevents potential damage that could occur from over-discharge during extended periods of operation. Unfortunately, this feature cannot be disabled as it is a critical component of the product's safety and maintenance protocol. If you have any further questions or concerns about the product's functionality or require additional support, please feel free to contact us (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team
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