“A unit my unit won’t switch modes and I’ve reset it already I pressed it and held the button it blink the display it still won’t switch he has 100% battery it’s charging everything it just doesn’t work”
Answer This Question
1-1 of 1 Answer
Hi, Thank you for the details. Since your Explorer 290 (E290) is fully charged and the mode button still doesn’t switch modes after a reset, this may be a technical issue that requires further inspection. Please contact Jackery Support directly so they can assist you and provide a solution: 📧 [email protected] 📞 +1‑888‑502‑2236 (weekdays 9 AM – 5 PM PST) They’ll be able to troubleshoot your unit or arrange service if needed. Best regards, Jackery Customer Support
Access Denied
You don't have permission to access "http://www.bestbuy.com/%7eassets/bby/_img/int/plsvgdef-frontend/svg/Alert_Triangle_Line_Sm.svg" on this server.Reference #18.28182117.1778624186.2031cb96
https://errors.edgesuite.net/18.28182117.1778624186.2031cb96
Sorry, there was a problem. Please try again later.