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Questions & Answers

Page Showing 141-160 of 229 questions
  • QuestionCan I use an induction cook plate 1800 Watts with this unit? If not what should I buy.

    Asked by Lucky24.

    • Answer Dear customer, thank you for your interest in Jackery products. The Jackery E290 has a battery capacity of 290Wh and provides an output power of 200W continuous and 400W peak. Unfortunately, this output is not sufficient to power an 1800-watt induction cook plate, which would require a higher capacity power station. For your specific needs, we recommend considering one of our higher-capacity power stations such as the Explorer 1000 Plus, Explorer 2000 Pro, Explorer 2000 Plus, or Explorer 3000 Pro, which are designed to deliver the necessary power and may be suitable for your needs. These models offer a combination of high capacity and output power that can support a wider range of high-wattage devices, making them ideal for various home and outdoor applications. If you need further assistance in selecting the right power station or have any other questions, please feel free to reach out (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). We are here to help you find the perfect solution for your power needs. Best regards, Jackery Support Team

      Answered by Jackery

  • QuestionCan you run an iron or blender, coffee maker?

    Asked by Tere.

    • Answer Dear Customer, the average wattages for the appliances you mentioned are as follows: Iron: 1000 to 2400 watts; Blender: 300 to 1500 watts; Coffee Maker: 700 to 1500 watts. Considering that the Jackery Explorer 290 is equipped with a running wattage of 200 watts, it may not be sufficient to power these appliances simultaneously, particularly if they are on the higher end of the wattage spectrum. We recommend evaluating the specific wattage requirements of your devices and considering a power station with a higher wattage output if you plan to use multiple high-wattage appliances at once. Should you have any further questions or require additional assistance, please do not hesitate to contact us (Customer Service: [email protected] / +1-888-502-2236). We appreciate your interest in our product and look forward to serving you. Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionCan it be used in different countries?

    Asked by Kori.

    • Answer Used mine in Guadalajara Mexico did not need a wall outlet converter but I found the generator itself charged up faster with the wall outlet converter

      Answered by Treasures

  • QuestionIs there any noise at all being that it is battery driven?

    Asked by Smink.

    • Answer No there is no noise at all.

      Answered by Anonymous

  • QuestionHow to turn off auto shutdown

    Asked by Anonymous.

    • Answer Dear customer, thank you for your inquiry. The auto shutdown function is a built-in safety mechanism designed to protect the battery and ensure its longevity. It prevents potential damage that could occur from over-discharge during extended periods of operation. Unfortunately, this feature cannot be disabled as it is a critical component of the product's safety and maintenance protocol. If you have any further questions or concerns about the product's functionality or require additional support, please feel free to contact us (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionHow long will this run a laptop?

    Asked by JonT.

    • Answer Dear Customer, thank you for your inquiry. The Jackery Explorer 290, equipped with a 290Wh Backup Lithium Battery, is designed to provide reliable power for various devices, including laptops. The duration that the Explorer 290 can run a laptop depends on several factors, such as the laptop's power consumption, its battery capacity, and the tasks being performed. On average, a typical laptop consumes between 30 to 70 watts of power during regular use. Assuming an average laptop power consumption of 50 watts, the Explorer 290 would theoretically provide approximately 5 hours. However, this is a simplified calculation and actual runtime may vary. Factors such as screen brightness, the number of applications running, and the laptop's energy efficiency can influence the battery life. It's also important to note that the Explorer 290's AC outlet provides 200W of continuous power, which should be more than sufficient for most laptops. If you have specific details about your laptop's power requirements, we can provide a more accurate estimate. Should you have any further questions or need additional assistance, please feel free to contact us (Customer Service: [email protected] / +1-888-502-2236). We're here to help and look forward to assisting you with your power needs. Warm regards, Jackery Support Team

      Answered by Jackery

  • Questionhow long will this run a resmed airsense 11 cpap machine?

    Asked by sleepy.

    • Answer Not long at all maybe 30 minutes The larger voltage has a higher capacity this size is best for keeping phones laptops and smaller electronics functional during camping or a blackout

      Answered by Treasures

  • QuestionWould this power a 5 cubic Thompson chest freezer?(110v/60hz)

    Asked by rob.

    • Answer Dear Customer, the Explorer 290, with its 290Wh capacity and 200W (400W peak) output, is able to power a 5 cubic Thompson chest freezer(70W). It provides reliable and sufficient power to keep your fridge running smoothly for 3.5 hours. Should you have any further questions or require more information, please feel free to reach out (Customer Service: [email protected] / +1-888-502-2236). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionWill this run a blow dryer?

    Asked by Liz.

    • Answer Unfortunately it is not capable of running anything over 290 Watts. A typical hair dryer uses wattage beginning around 1500.

      Answered by RDust

  • QuestionCan I use a small space heater

    Asked by Star.

    • Answer Not likely it’s not enough watts. Visit Jackery’s page to see units that would cover that wattage.

      Answered by SabrinaW

  • QuestionCan I plug a surge protector into my jackery solar 290?

    Asked by Anonymous.

    • Answer I doubt it’s a good idea. It doesn’t handle a lot of watts.

      Answered by SabrinaW

  • QuestionCan my jacket solar 290 power a mini fridge

    Asked by Anonymous.

    • Answer No

      Answered by Treasures

  • QuestionHow does it charge

    Asked by Anonymous.

    • Answer Just plug it in to charge it.

      Answered by SabrinaW

  • QuestionWill this power station run my refrigerator

    Asked by Anonymous.

    • Answer Not a big one. Not sure about mini. Depends on wattage.

      Answered by SabrinaW

  • Questionwill this power a 40 inch TV and for how long after its fully charged

    Asked by Dee.

    • Answer It can but for the exact time frame, you will need to look at the power consumption for you TV. For example, I have a 60inch TV and it says that it runs at 70w of power. The Jackery 240v2 holds 256Whrs of power. That means it can power a 70W TV for approximately 3hrs and change. Just devise the Power/(by tv wattage) and that will give you the time that it will last in hours.

      Answered by Anonymous

  • QuestionCan this be used to power numerous outdoor Christmas decorations which are connected thru several extension cords? IE Inflatables and numerous strands of lights?

    Asked by Howlindogs.

    • Answer Yes sure, the Explorer 290 has one AC outlet, two USB ports and one Car outlet!

      Answered by Jackery

  • QuestionCan it be charged with normal electricity?

    Asked by Cam.

    • Answer yes, plug it into any wall outlet

      Answered by CarlaF

  • QuestionCan you plug in crockpots to charge for tailgating? If yes will it support two?

    Asked by Sharona.

    • Answer I took this camping & we plugged in a small coffee maker & it drained the battery in seconds— but we couldn’t tell if it was bc it was cold out or not (30 degrees). Unless you have the solar power charger w/ you, i would say probably not 2

      Answered by Anonymous

  • QuestionCan this unit power all 3 outputs simultaneously? The AC 120V outlet, the DC 12V socket and the USB outlet(s) all at the same time? Not above the watt rating total of 290. Also, what's the maximum solar panel input that can be connected to this unit.

    Asked by Cortezer.

    • Answer Yes, of course it can power your 3 devices at the same time. The max solar panel input is 100W. It takes 5 hours for a full charge with one 100W solar panel.

      Answered by Jackery

  • QuestionWill this do well with outside yard Christmas decorations?

    Asked by MsWillow1.

    • Answer Yes of course! It can charge your lights and decorations easily, lasting for overall night!

      Answered by Jackery