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Questions & Answers

Your price for this item is $2,499.00
Page Showing 1-10 of 10 questions
  • QuestionHow many devices can be charged simultaneously using the Jackery Explorer 3000 Pro?

    • Answer The Explorer 3000 Pro can charge up to 10 devices simultaneously.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the Quiet Canyon Cooling System work in the Jackery Explorer 3000 Pro?

    • Answer The Quiet Canyon Cooling System uses 9 temperature sensors to determine the peak temperature and adjusts variable speed fans in real-time to maximize quietness and heat dissipation.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long does it take to fully charge the Jackery Explorer 3000 Pro using a wall outlet?

    • Answer The Explorer 3000 Pro can be fully charged in 2.4 hours via a wall outlet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhy is the Jackery Explorer 3000 Pro suitable for cold environments?

    • Answer The Explorer 3000 Pro is suitable for cold environments because its output power auto-adjusts based on the remaining battery level at temperatures between -10 to -20°C.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum runtime of this Jackery power station at full load?

    • Answer The maximum runtime of the Explorer 3000 Pro at full load is 5 hours.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the battery capacity of the Jackery Explorer 3000 Pro?

    • Answer The Explorer 3000 Pro has a battery capacity of 3024 watt hours.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the Jackery Explorer 3000 Pro have an integrated solar charge controller?

    • Answer Yes, the Jackery Explorer 3000 Pro comes with an integrated solar charge controller.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWould this be ideal for camping (fam of 5) with needing chargers for a couple phones and run a fan and cpap (1 person) machine for a night or two nights?

    Asked by TravisA.

    • Answer Dear customer, thank you for your interest in Jackery products. The Explorer 3000 Pro features a 3024Wh battery capacity, providing a reliable 3000W continuous output (with a 6000W peak output. To estimate the runtime, we use a straightforward calculation: multiply the battery capacity by 0.85 and then divide by the device's power consumption. Here’s an estimated breakdown based on your camping setup. Phone Charging: Charging a few smartphones typically uses around 10-20W each. Assuming 5 phones, that’s approximately 50-100W total. Fan: A typical camping fan consumes around 30-60W. CPAP Machine: A CPAP machine like the ResMed 11 typically consumes around 30-60W. If we assume an average power consumption of around 200W for all devices combined, the Explorer 3000 Pro can provide approximately 12.85 hours of runtime (calculated as: 3024 × 0.85 ÷ 200). This should cover your needs for 1-2 nights. Please note that actual runtime may vary depending on the specific power consumption of each device, as well as settings and usage. If you can provide more detailed power data, we can offer a more accurate estimate. If you have any further questions, feel free to contact us (Customer Service: [email protected] / +1-888-502-2236, Weekdays 9AM to 5PM PST). Best regards, Jackery Support Team

      Answered by Jackery

  • QuestionIsnt there suppose to be a $700 manufacturer coupon? why isnt that reflected in the price?

    Asked by SR.

    • Answer Dear customer, thank you for your inquiry about Jackery products. Jackery ensures consistent pricing across all channels, including promotional offers. On platforms like Best Buy, Homedepot, Lowe's, manufacturer coupons are not supported due to platform-specific rules. Instead, we apply a price drop strategy to reflect the same final discounted price. Please note that promotional periods may vary between platforms due to differences in their operational policies and timelines. Rest assured, regardless of the format, we strive to provide you with the best value. If you have additional questions or need further assistance, feel free to contact us (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionDoes this come with solar panels, and if yes, how many and what is capacity / size of the panels?

    Asked by Technonurse.

    • Answer Dear customer, currently, on the Best Buy platform, we do not offer bundled sets that include both the power station and solar panels. For your convenience, you will need to purchase the solar panels separately based on your power needs. If you are looking for a 100W or 200W solar panel, you can find them by searching for item number 6482018 (100W) or 6565352 (200W) on the Best Buy website. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any further questions or need assistance with your purchase, please feel free to contact our customer service team (Customer Service: [email protected] / +1-888-502-2236, Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery