“Connected via optical cable to a 2020 Samsung QLED. Volume randomly increases to MAX. Seems to reset than it reoccurs. Extremely annoying. Took batteries out of all remotes other than tv and soundbar. Still occurs. Cannot use volume button to lower”

Asked by Anonymous 4 years ago

1-2 of 2 Answers

This is an issue with the Samsung QLED television 'Sound' settings...not the soundbar. I had the same problem with our Samsung 2020 QLED until I changed 'Sound' settings (I don't recall which setting right now), Its something to do with the auto-surround "extra noise" in the room environment that the TV tries to compensate for. We had this happen even without a soundbar attached. BTW, we had a Samsung Q60T Soundbar that was no good....replaced it with a JBL 5.1 via HDMI and it is awesome.
Answered by zofoman 4 years ago
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Turn the volume all the way up on the tv and change the setting to optical..
Answered by Anonymous 4 years ago
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