“Purchased the JBL 5.1 Soundbar with wireless Subwoofer the subwoofer just stopping working out of the blue any suggestion”

1-2 of 2 Answers

• Unplug the subwoofer and replug to the power again. If the back light appears then it will automatically connects to the soundbar. If there is no light then the subwoofer internal power connection has gone bad and requires service.

  Answered by SamDFWTX 4 years ago

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• We'd like to work with you directly and troubleshoot the issues you're experiencing with the Subwoofer of our JBL BAR 5.1 system. Please use this link to contact our customer support team. https://bit.ly/2WocMfi

  Answered by JBL Support 4 years ago

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