Questions & Answers

Q: QuestionWhat other online music streaming services can I access with this soundbar?

• A:Answer This soundbar allows you to access over 300 online music streaming services through AirPlay, Alexa MRM and Chromecast built-in.

Q: QuestionDoes this soundbar come with an app?

• A:Answer Yes, you can customize the equalizer settings and control the soundbar with the JBL One app.

Q: QuestionWhat is the frequency response for this soundbar?

• A:Answer The frequency response for this soundbar is 50 hertz to 20 kilohertz.

Q: QuestionDoes this soundbar have a subwoofer?

• A:Answer No, this is an all-in-one soundbar and does not require a separate subwoofer.

Q: QuestionCan I control this soundbar with a voice assistant?

• A:Answer Yes, you can link the soundbar with your voice assistant-enabled device and use Alexa, Google Assistant, or Siri.

Q: QuestionIs the HDMI pass-through on this soundbar a 2.1 spec supporting the latest gaming consoles with 4K/120Hz, ALLM, VRR, HDR10/Dolby Vision gaming, and SBTM (Source-Based Tone Mapping)? That's something I'll need to know before purchasing. Thanks!

Asked 9 months ago by CoPaw77.

• A:Answer Thanks for your question. The port version on our JBL Bar 300 is HDMI 2.0. The HDMI pass-through supports 4K video at 60Hz with HDR10, Dolby Vision and VRR (Variable Refresh Rate).

  Answered 9 months ago by JBL Support

  
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Q: QuestionIs the power cord 2 prong?

Asked 1 year ago by Lulas.

• A:Answer Thanks for your inquiry. Our JBL Bar 300 comes with a 2-prong power cord included in the package. This cord is specifically designed for use with this soundbar model.

  Answered 1 year ago by JBL Support

  
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Q: QuestionDoes it have a built in subwoofer

Asked 2 years ago by dancingb.

• A:Answer No it does not, but it does have a good amount of bass as well as quality surround sound.

  Answered 2 years ago by SirpatrickPVerified Purchase

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Q: QuestionCould I install some sort of multipoint Bluetooth adapter within the 300's HDMI input? Is that possible? Thanks! ♐

Asked 2 years ago by SocorroE.

• A:Answer Using a multipoint Bluetooth adapter with our Bar 300 is not supported. However, please be aware that the Bar 300 has the capability to remember previously connected source devices. This allows for convenient connections with all your desired source devices to the soundbar.

  Answered 2 years ago by JBL Support

  
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Q: Questioncan this soundbar be supplied with 220VAC?

Asked 5 months ago by masa317.

• A:Answer Thanks for reaching out. Yes our JBL Bar 300 can be plugged in to an outlet that supplies 100-240V. The power cable varies by region where it was purchased.

  Answered 5 months ago by JBL Support

  
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Q: QuestionWill the 300 or 500 work with fire stick?

Asked 9 months ago by Bob.

• A:Answer Thanks for your inquiry. Yes, our JBL Bar 300 and 500 will work with a Fire Stick by connecting the Fire Stick to your TV Via HDMI and then connecting the soundbar to your TV using either the HDMI ARC/eARC port or an optical cable.

  Answered 9 months ago by JBL Support

  
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Q: QuestionTo use Alexa or Siri, do I have to buy anything else?

Asked 11 months ago by Anonymous.

• A:Answer Thanks for your inquiry. To use Alexa or Siri with our JBL Bar 300, you need to link it with a voice assistant-enabled device, but you don't need to buy anything else, and you also have an Alexa account.

  Answered 11 months ago by JBL Support

  
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Q: QuestionI have an old Panasonic TV, it is not a Smart TV. The sound is terrible. I wear hearing aids , is sound bar compatible with hearing aids? Will this sound bar give clear sounds. I can't understand what is being said on my old TV.

Asked 1 year ago by Irene.

• A:Answer We have a new tv & it's a smart tv, but we don't find the sound bar is helpful. Sometimes the sound is not clear.

  Answered 1 year ago by sjw24

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Q: QuestionIs this sound bar Roku certified?

Asked 1 year ago by QuestionFG.

• A:Answer Thanks for reaching out. Our JBL Bar 300 supports Roku as a source device, but it is not Roku Certified. If you need help, please contact JBL Customer Support. We're here to help.

  Answered 1 year ago by JBL Support

  
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Q: QuestionWill this sound bar work with TCL Roku TV? If yes, can you describe connection?

Asked 1 year ago by QuestionFG.

• A:Answer Absolutely! HDMI Arc connection, but make sure to change HDMI settings to appropriate one. I actually have a Roku TCL tv and it works wonderfully!

  Answered 1 year ago by JVBlancoVerified Purchase

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Q: QuestionAre the mounting holes on the back or bottom, how far apart are the holes

Asked 2 years ago by Ron.

• A:Answer I looked at this item today and didn't measure but id say these holes for mounting were approximately 8 inches from each edge.

  Answered 2 years ago by Anonymous

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Q: QuestionHello - I have a JBL 500 soundbar speaker + woofer, and I just purchased a JBL 300 speaker from Best Buy. Is it possible to link the two soundbars together? If so, how? Also - is it possible to link the JBL 300 to the subwoofer for the JBL 500?

Asked 2 years ago by JBLguy.

• A:Answer No, no and no. The JBL 300 is meant to stand alone with no connections to additional speakers or a subwoofer.

  Answered 1 year ago by JVBlancoVerified Purchase

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Q: QuestionWill this sound bar work good with a 65 inch TV

Asked 1 year ago by Anonymous.

• A:Answer Our JBL Bar 300 is designed to work well with a variety of TV models, it has the following connections available like HDMI, optical cable, and Bluetooth for a seamless audio experience.

  Answered 1 year ago by JBL Support

  
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Q: QuestionCan you mount this to the TV or only the wall?

Asked 2 years ago by Karl.

• A:Answer Only the wall. Does not mount to television.

  Answered 1 year ago by JVBlancoVerified Purchase

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