Questions & Answers

Q: QuestionDoes my jbl charge 3 need to be turned on to charge my cell phone via the USB port?

Asked 3 years ago by Al.

This question was asked about the related product: JBL - Charge 3 Wireless Bluetooth Speaker - Black

• A:Answer No

  Answered 1 year ago by LeydaG

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Q: QuestionI held down the Bluetooth and volume down and speaker turned off. How do I turn it back on?

Asked 3 years ago by Will.

This question was asked about the related product: JBL - Charge 3 Wireless Bluetooth Speaker - Black

Q: QuestionIs there something I can about my jbl staying charged after I discontinued from the uSb and charger because it doesn’t stay on after I unplug it from charger

Asked 4 years ago by JBL.

This question was asked about the related product: JBL - Charge 3 Wireless Bluetooth Speaker - Black

• A:Answer It must be broken

  Answered 1 year ago by LeydaG

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Q: QuestionIs there a way I can keep the JBL from slipping around? The volume is less than halfway up but even then, it slides around while music plays and I’ve caught it from falling off my table. I just want to know if there’s a case or similar to help!

Asked 4 years ago by gabykyu.

This question was asked about the related product: JBL - Charge 3 Portable Bluetooth Speaker - Red

Q: QuestionDoes battery life die quickly when charging cell phone?

Asked 4 years ago by Anonymous.

This question was asked about the related product: JBL - Charge 3 Wireless Bluetooth Speaker - Black

Q: QuestionHad for a wild,does it need charged. Instructions not good

Asked 5 years ago by Ding.

This question was asked about the related product: JBL - Charge 3 Wireless Bluetooth Speaker - Black

• A:Answer Yes you do need to charge it after it dies...

  Answered 4 years ago by StevenVerified Purchase

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Q: Questionhi, I want to ask a question.i just got a new JBL boombox 2 but I want to know how many times do I need to change until full, and why white line not stop although I changed it 7 hours ready

Asked 5 years ago by Jam.

Q: QuestionI want to know if my speaker is fake, the qr code that appears inside is not recognized in the web, but I have been pairing with other jbl speakers without problems.How can I check that it is a genuine speaker? jbl logos and overall speaker finish is good

Asked 5 years ago by malembe.

This question was asked about the related product: JBL - Charge 3 Wireless Bluetooth Speaker - Black

Q: QuestionWhen I try to scan the QR code located inside the product (where the charging ports are), the reader does not recognize it on the web, that is, the qr code appears as non-existent. I want to know if it can be fake or maybe it is refurbished.

Asked 5 years ago by malegria.

This question was asked about the related product: JBL - Charge 3 Wireless Bluetooth Speaker - Black

Q: QuestionCan I charge my JBL Flip 3 SE through the auxiliary port on the speaker itself?

Asked 5 years ago by ChrisRay.

This question was asked about the related product: JBL - Charge 3 Wireless Bluetooth Speaker - Black

• A:Answer No i'm pretty sure you can only charge it through the USB C port

  Answered 5 years ago by SwampRat56

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Q: QuestionHow do I factory data reset my charge 3?

Asked 5 years ago by Anonymous.

This question was asked about the related product: JBL - Charge 3 Wireless Bluetooth Speaker - Black

Q: QuestionON A FULL CHARGE, MY JBL XTREME PLAYS 2 SONGS THEN POWERS ITSLF OFF 30 SECONDS, THEN POWERS ITSLF BACK ON FOR 2 MINS, THEN DIES. I PLUG IT IN & THE INDICATOR SHOWS 1 LIGHT THEN RED THEN DEAD. WILL RESETTING THE BATTERY SOLVE THIS. OR DO I NEED A NEW ONE??

Asked 5 years ago by Anonymous.

This question was asked about the related product: JBL - Charge 3 Wireless Bluetooth Speaker - Black

• A:Answer JBL usually has a really good customer service department and stands behind their product. So i think you should be able to contact them and get a new one possibly

  Answered 5 years ago by SwampRat56

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Q: QuestionIF I'M NOT USING MY JBL XTREME, CAN I LEAVE IT PLUGGED IN 24 7?

Asked 5 years ago by KOOLWHITE.

This question was asked about the related product: JBL - Charge 3 Wireless Bluetooth Speaker - Black

• A:Answer You can have it plugged in 24/7 but it is not the best for battery life over time. It won't affect it that much but will cause loss of battery life over time

  Answered 5 years ago by SwampRat56

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Q: QuestionIs the lens a camera?

Asked 6 years ago by Tae.

This question was asked about the related product: JBL - Charge 3 Wireless Bluetooth Speaker - Black

Q: QuestionThe usb connection appears to have gotten damaged. Is it possible to charge using the aux port, and if so, how?

Asked 6 years ago by Rrg29.

This question was asked about the related product: JBL - Charge 3 Portable Bluetooth Speaker - Red

Q: QuestionSome how lost the passive radiator speaker off the JBL charger 3. Would this be covered by warranty? If not how do I get another one.

Asked 6 years ago by Anonymous.

This question was asked about the related product: JBL - Charge 3 Portable Bluetooth Speaker - Squad

Q: QuestionCan you charge the jbl charge3 wirelessly? The charging port is broken and rather than pay to get it fixed I was wondering if I could put in on a wireless charging mat to charge the battery? Thx

Asked 6 years ago by Uber.

This question was asked about the related product: JBL - Charge 3 Wireless Bluetooth Speaker - Black

• A:Answer No. It can not charge wirelessly

  Answered 6 years ago by Am806Verified Purchase

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Q: QuestionIt says no labor warranty ??????

Asked 6 years ago by Sebastian.

This question was asked about the related product: JBL - Charge 3 Wireless Bluetooth Speaker - Black

• A:Answer Thanks for reaching out, Sebastian. Unless a different warranty period is stated in the Warranty Card provided with your JBL speaker, JBL has a one-year manufacturer warranty from the date of retail purchase. You may also refer to the Warranty Card provided with your JBL speaker for specific details, including what is not covered along with other terms and conditions. If you have more questions, feel free to contact us at https://www.jbl.com/support-contact.html

  Answered 6 years ago by JBL Support

  
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Q: QuestionI have a problem with my jbl charge 3. I washed the jbl and then its power button was not getting off for many hours . finally wen it truns off, it not getting power on now :( y is that so ? Plz helppp .. I checked it to charge .. its taking charge .

Asked 6 years ago by Joji.