A:AnswerJBL usually has a really good customer service department and stands behind their product. So i think you should be able to contact them and get a new one possibly
A:AnswerYou can have it plugged in 24/7 but it is not the best for battery life over time. It won't affect it that much but will cause loss of battery life over time
A:AnswerThanks for reaching out, Sebastian. Unless a different warranty period is stated in the Warranty Card provided with your JBL speaker, JBL has a one-year manufacturer warranty from the date of retail purchase. You may also refer to the Warranty Card provided with your JBL speaker for specific details, including what is not covered along with other terms and conditions. If you have more questions, feel free to contact us at https://www.jbl.com/support-contact.html