A:AnswerPlugging an iPhone 17 into our JBL Charge 4 will only charge your phone, as the port will function as a power bank. If you want a wired sound connection, our JBL Charge 6 or Flip 7 support lossless audio over USB-C. To use this feature, turn on the speaker, then press and hold the Play button while plugging in a USB-C cable until you hear the confirmation tone. Please note that you need a USB Type-C end to end cable for this to work. For further assistance, feel free to contact customer support. https://support.jbl.com/
A:AnswerLots of people with the Charge 4 including myself have the same problem. I even took mine into an authorized repair centre - Microland in Markham Ontario. After 3 weeks they returned the speaker stating not repairable as it required a main circuit board and JBL said the part is not available. Nice customer service. I've only had my Charge 4 for over two years and of course out of warranty. It also randomly keeps turning on without touching any buttons. I tried a factory reset to no avail. JBL should have had a recall on this defective product. I've been getting the runaround since May 2024 after contacting head office in USA. They sent me to Canadian JBL who referred me to Microland. What a joke. I will never buy a JBL product again. Should consider a class action to get some results from Harman Kardon who owns JBL.
A:AnswerThat seems to indicate the battery isnt taking a charge. That can indicate the battery wont hold a charge, or the port isnt passing the recharge current to the battery from the port.
A:AnswerThe answer to your question is yes. Our JBL Charge 4 comes with a Type C USB cable which you can use to charge the speaker and other devices like smartphones etc.
A:AnswerOur JBL Charge 4 doesn't support USB playback. The USB port is a power output that can be used to charge your devices. Please contact our customer support if you have other questions and/or concerns about our products. https://bit.ly/2WocMfi
A:AnswerYes. Our JBL Charge 4 is waterproof IPX7. You could take it to the beach or the pool without worrying about spills or even submersion in 1 meter of water for up to 30 minutes.
A:AnswerOur Charge 4 can be heard on an enclosed and even on an open space. With a fully charged battery, the Charge 4 can carry on pumping out tunes for up to 20 hours, depending on the volume level. It is also IPX7 waterproof which means that the speakers have protection against water or dust which is perfect in any backyard.
A:AnswerOur JBL Charge 4 Portable Bluetooth Speaker has an iPx7 waterproof rating. This also means that the speaker can be submerged to 3 feet of water for 30 minutes.
A:AnswerWhen it is charged up it should power on when you press the power button even when not plugged into the wall socket. It turns on fairly fast and don’t have to push/hold the button. If it does not then might be defective.
