Questions & Answers
- Model:
- JBLCHARGE4TEALAM
- |
- SKU:
- 12856065
Q: QuestionCan I plug in to my IPhone 17 I need a speaker on the river because of terrible cell service . Need a wired connection
Asked by JJ.
- A:Answer Plugging an iPhone 17 into our JBL Charge 4 will only charge your phone, as the port will function as a power bank. If you want a wired sound connection, our JBL Charge 6 or Flip 7 support lossless audio over USB-C. To use this feature, turn on the speaker, then press and hold the Play button while plugging in a USB-C cable until you hear the confirmation tone. Please note that you need a USB Type-C end to end cable for this to work. For further assistance, feel free to contact customer support. https://support.jbl.com/
Answered by JBL Support
Q: Questiondoes it have a built in microphone
Asked by scott.
This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Midnight Black
Q: Questionmy jbl charge 4 turning off when i push volume down button
Asked by annguyen.
This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Midnight Black
- A:Answer Lots of people with the Charge 4 including myself have the same problem. I even took mine into an authorized repair centre - Microland in Markham Ontario. After 3 weeks they returned the speaker stating not repairable as it required a main circuit board and JBL said the part is not available. Nice customer service. I've only had my Charge 4 for over two years and of course out of warranty. It also randomly keeps turning on without touching any buttons. I tried a factory reset to no avail. JBL should have had a recall on this defective product. I've been getting the runaround since May 2024 after contacting head office in USA. They sent me to Canadian JBL who referred me to Microland. What a joke. I will never buy a JBL product again. Should consider a class action to get some results from Harman Kardon who owns JBL.
Answered by Genie
Q: QuestionMy charge 4 music skips and eventually stops once the phone is a little away from the speaker
Asked by Kyle.
This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Midnight Black
- A:Answer This is normal for any bluetooth device, as they all have limited range and will lag the further away you are.
Answered by Kody
Q: QuestionAm I able to charge my phone without turning the jbl device on?
Asked by Sid.
This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Midnight Black
- A:Answer No the speaker must be powered on to charge any device.
Answered by Delidave
Q: QuestionCan I play music from a USB on the JBL Charge 4
Asked by Anonymous.
This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Gray Stone
- A:Answer The USB port is for charging devices from the Charge, you cannot input data from the USB connection.
Answered by lexiferion
Q: QuestionCan I play music from USB on charger 4
Asked by Anonymous.
This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Gray Stone
Q: QuestionWhy can't I paired a boss audio systems be connected to a charge4
Asked by Anonymous.
This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Midnight Black
Q: QuestionMy jbl speaker can't power on after charging but if connected at charging it powers on and it responds with a certain sound but after removal it never powers on why
Asked by John.
This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Midnight Black
- A:Answer That seems to indicate the battery isnt taking a charge. That can indicate the battery wont hold a charge, or the port isnt passing the recharge current to the battery from the port.
Answered by lexiferion
Q: QuestionCan I have charging USB cable constantly connected to laptop, or take it off from time to time? What is better for battery span?
Asked by Andrej.
This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Midnight Black
Q: QuestionCan the charge 4 be charged through the USB port?
Asked by Sash.
This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Gray Stone
- A:Answer The answer to your question is yes. Our JBL Charge 4 comes with a Type C USB cable which you can use to charge the speaker and other devices like smartphones etc.
Answered by JBL Support

Q: QuestionCan I use my 45w samsung charger from my one note 10+ on my JBL Charge 4?
Asked by Spiderwilliams.
This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Midnight Black
- A:Answer If it's type c it will work
Answered by Danrose52
Q: QuestionDoes this speaker plas usb flash drives
Asked by USBflash.
This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Midnight Black
- A:Answer Our JBL Charge 4's USB port is only for charging devices ex. (phone, tablet).
Answered by JBL Support

Q: QuestionCan it play music that I have on a USB stick?
Asked by BobZ.
This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Midnight Black
- A:Answer Our JBL Charge 4 doesn't support USB playback. The USB port is a power output that can be used to charge your devices. Please contact our customer support if you have other questions and/or concerns about our products. https://bit.ly/2WocMfi
Answered by JBL Support

Q: QuestionIs this waterproof?
Asked by Lani.
This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Fiesta Red
- A:Answer Yes. Our JBL Charge 4 is waterproof IPX7. You could take it to the beach or the pool without worrying about spills or even submersion in 1 meter of water for up to 30 minutes.
Answered by JBL Support

Q: QuestionHow is the sound when used in a large open area like in the backyard?
Asked by analogmatch.
This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Midnight Black
- A:Answer Our Charge 4 can be heard on an enclosed and even on an open space. With a fully charged battery, the Charge 4 can carry on pumping out tunes for up to 20 hours, depending on the volume level. It is also IPX7 waterproof which means that the speakers have protection against water or dust which is perfect in any backyard.
Answered by JBL Support

Q: QuestionHow many full range speakers are in front of the Charge4
Asked by Cha.
This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Midnight Black
- A:Answer Our JBL Charge 4 has one full-range speaker in front.
Answered by JBL Support

Q: QuestionI could answer phone calls on Jbl 3, can you answer calls on the jbl 4 charge
Asked by Lenn.
This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Midnight Black
- A:Answer Yes, I can answer call’s on the JBL Charge 4
Answered by Zorba2080
Q: QuestionIs this charge 4 waterproof?
Asked by Mauser.
This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Midnight Black
- A:Answer Our JBL Charge 4 Portable Bluetooth Speaker has an iPx7 waterproof rating. This also means that the speaker can be submerged to 3 feet of water for 30 minutes.
Answered by JBL Support

Q: QuestionWhat is the problem with charge 4 that doesn't power on unless plug in to power socket, and not connecting with other bluetooth device?
Asked by Alex.
This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Gray Stone
- A:Answer When it is charged up it should power on when you press the power button even when not plugged into the wall socket. It turns on fairly fast and don’t have to push/hold the button. If it does not then might be defective.
Answered by Augie





























