How do we get rid of interference or a static like sound? It doesn’t happen all the time, but often enough. null

Question

RicardoV · Accepted Answer

No sucede en mi caso

JBL Support · Answer

Thanks for reaching out. Here are some troubleshooting steps that might help isolate the issue with your JBL Cinema SB150. First, ensure all cables (HDMI, optical, or audio cables) are securely connected to both the soundbar and the audio source. Try disconnecting and reconnecting the cables. You may try to switch to a different audio source (like a different HDMI input or Bluetooth) to see if the static persists. This helps determine if the issue is with the soundbar or the specific audio source. Next, connect the soundbar to a different device (like a smartphone or tablet) via Bluetooth to see if the static sound continues. Lastly, try to power cycle your unit for 1 minute by unplugging it from the power outlet. If the issue remains, please contact us for further assistance.

Answered by JBL Support 9 months ago

“How do we get rid of interference or a static like sound? It doesn’t happen all the time, but often enough.”

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