“I recently purchased this, and had no problems with it until today. I plugged the unit in to charge, and it has been charging for over 8 hours. When I disconnected the charger, the red charge light is still on and the unit will not turn on. Any help?”

Asked by Danno 6 years ago

1-2 of 2 Answers

Are you charging it with the stock cable the speaker came with? I’ve found that some micro usb do not charge for example my PS4 micro usb will not charge it so I will use the stock JBL cable with a standard iPhone usb to wall socket
Answered by Whoaalex 6 years ago
Sorry, there was a problem. Please try again later.
We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Answered by JBL Support 6 years ago
Sorry, there was a problem. Please try again later.