My jbl clip 5 has refused to connect to the jbl app null

Thank you for your inquiry. To help resolve the issue with our JBL Clip 5, please try these steps in order. First, clear the app cache and uninstall the app. Next, "forget" your speaker in Bluetooth settings and reboot your phone twice to ensure all old data is cleared. Reset your speaker, re-pair it to your phone, and then reinstall the app, ensuring all permissions are granted. You may also try using a different device to verify where the issue resides.

“My jbl clip 5 has refused to connect to the jbl app”

Asked by Shau 2 months ago

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JBL - Clip 5 Portable Bluetooth Speaker - 2024 - Blue-Front_Standard

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Thank you for your inquiry. To help resolve the issue with our JBL Clip 5, please try these steps in order. First, clear the app cache and uninstall the app. Next, "forget" your speaker in Bluetooth settings and reboot your phone twice to ensure all old data is cleared. Reset your speaker, re-pair it to your phone, and then reinstall the app, ensuring all permissions are granted. You may also try using a different device to verify where the issue resides.
Answered by JBL Support 2 months ago
Sorry, there was a problem. Please try again later.