“I tried them several times, but THEY DO NOT WORK IN THE WATER!!! Everytime I dip my head under, the water turns them off, then on, then off, then on... It is quite maddening.”

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• Ensure you use lock function in mp3 mode then you will not have this problem.

  Answered by chip 6 years ago

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• Sorry to hear about your experience with our JBL Endurance Dive headphones, Chita. We want to help you troubleshoot the headphones and provide you with options. If you haven't yet, please submit a case request through the link below and our Customer Service Team will be more than happy to help you out: https://www.jbl.com/support-knowledgebase.html

  Answered by JBL Support 6 years ago

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