“Hi, I really love the headphones so far. I'd like to take them swimming tomorrow but when testing to see if I can lock the headphones, they won't lock. I tap once and then tap and hold for 5 seconds and it goes right over to bluetooth rather than lock.”

This question is for: JBL - Endurance DIVE Wireless In-Ear Headphones - Teal

Asked by Locking 6 years ago

1-3 of 3 Answers

Hi there, we're here to help. Please make sure you're tapping on the JBL Logo and not the lines above it when doing the lock procedure. If you're still not able to get it locked, please submit a case request and so we can assist you: www.jbl.com/support-contact.html
Answered by JBL Support 6 years ago
Sorry, there was a problem. Please try again later.
Hi, I had the same problem, the trick seems to be tapping really quickly
Answered by Kaasschaaf 5 years ago
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Piece of junk Throw it in the trash. And shop any place but Best Buy.
Answered by WorstBuyEver 6 years ago
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