“My jbl headset is not working, both do not turned on even when charged fully. How do I contact JBL to have them replaced.”
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We're sorry to hear that you are having issues with your JBL Endurance Peak. Kindly visit our customer support at https://support.harmanaudio.com/us/en/country-selector/ or contact us directly at (877) 871-6755, Mon - Fri: 9:00 a.m. - 11:00 p.m. (ET) Sat - Sun: 9:00 a.m. - 5:00 p.m. (ET)
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