Questions & Answers

Q: QuestionHow do I stop my flip 5 from cutting out?

Asked 4 years ago by NickZooHowza.

• A:Answer Play the music

  Answered 3 years ago by Rere

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Q: QuestionHow many watts is it?

Asked 4 years ago by Lilangel730.

• A:Answer two

  Answered 9 months ago by Anonymous

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Q: QuestionIf use the speaker to listen to a tv remotely, can I mute the sound in the speaker if I need to mute the tv for a moment?

Asked 4 years ago by Anng.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - White Steel

• A:Answer Yes. It had a button on the side

  Answered 4 years ago by Kimmie

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Q: QuestionCan the flip play usb or a thumb drive ?

Asked 4 years ago by Jazzyqq.

• A:Answer negative

  Answered 4 years ago by TerryBo

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Q: QuestionHow many can i connect to a single source and have all speakers working at the same time

Asked 4 years ago by ghf1960.

• A:Answer I have connected four at the same time I hear you can connect a lot more

  Answered 4 years ago by Shorty

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Q: QuestionIf i use the zoom platform from my laptop i am able to connect the flip 5 speaker to hear clearer. However if i try using zoom from my mobile device or any mobile device and try connecting the FLIP 5 to hear it, doesnt connect. Any help?

Asked 4 years ago by Jen.

• A:Answer Our JBL Flip 5 doesn't support MS Teams, Skype, or other similar services. If the speaker/headphones support the Bluetooth Profile HSP, most likely VOIP programs will work. For more information, please review this support link article: https://bit.ly/2xHKO5a

  Answered 4 years ago by JBL Support

  
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Q: QuestionWhat is the country of origin for this item?

Asked 4 years ago by Horace.

• A:Answer Out JBL Flip 5 is designed in the USA and assembled in China.

  Answered 4 years ago by JBL Support

  
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Q: QuestionHow do I replay last track from the speaker?

Asked 4 years ago by Bobo.

• A:Answer No

  Answered 4 years ago by VooDoo85

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Q: QuestionMy flip 5 does not play music when is charging. Is that normal? I feel the battery dies really fast even when it’s fully charged. It’s really frustrating

Asked 4 years ago by MCCO.

• A:Answer Our JBL Flip 5 should be able to play music while charging. We'd like to work with you directly so we can check your options. Please contact customer service at. https://bit.ly/2WocMfi

  Answered 4 years ago by JBL Support

  
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Q: QuestionHi! Does it bring a hard case ?

Asked 4 years ago by cal.

• A:Answer Yes a hard foam case.

  Answered 4 years ago by JoJoe

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Q: QuestionCan you use a Flip 5 charger cable to charge a Flip 4 speaker.

Asked 4 years ago by T5.

• A:Answer Our JBL Flip 5 comes with a Type C USB cable while Our JBL Flip 4 has a micro-USB cable to charge the unit. So it's not possible to use the cable from JBL Flip 5 to Flip 4 speaker.

  Answered 4 years ago by JBL Support

  
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Q: QuestionCan you charge your iPhone while using the speaker? Ex; If I want to connect my iPhone to the speaker to play Pandora or play music I don't want to drain my iPhone. Basically is there a USB port to plug my phone into while connected to the speaker??

Asked 4 years ago by Justbeyou.

• A:Answer Our JBL Flip 5 doesn't have a powerbank function. You could check out our JBL Charge 5 if you're looking for a speaker with a powerbank feature.

  Answered 4 years ago by JBL Support

  
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Q: QuestionCan you pair more than two together and still have stereo mode? Or does stereo only work with exactly two speakers?

Asked 4 years ago by BeeJ.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Ocean Blue

• A:Answer Thanks for your question. The stereo mode only works for two link speakers via the PartyBoost feature.

  Answered 4 years ago by JBL Support

  
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Q: QuestionDo you have to pair with the iPhone every time the Flip5's power is turned on or the phone goes out of range, or does it stay paired or re-pair automatically?

Asked 4 years ago by Norm.

• A:Answer Stays paired automatically.

  Answered 4 years ago by JoJoe

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Q: QuestionWhat is the warranty?

Asked 4 years ago by Sandygirl.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Ocean Blue

• A:Answer Our JBL products warrant a period of 1 year (5 years for any non-powered speakers)

  Answered 4 years ago by JBL Support

  
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Q: QuestionIf it only has one speaker (as it says in the specifications) how does it produce crisp highs like a speaker with a separate Tweeter would? It looks like this speaker has just one woofer and reminds me of the bazooka bass speakers.

Asked 4 years ago by Tommy1.

• A:Answer It does remind me of the Bazooka tubes.

  Answered 4 years ago by VooDoo85

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Q: QuestionI see Android but will this speaker work with an iPhone?

Asked 4 years ago by Aesco.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - White Steel

• A:Answer yes it works with iPhone.

  Answered 4 years ago by diesel28Verified Purchase

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Q: QuestionDoes the JBL Flip 5 charge with USB-C charger?

Asked 4 years ago by Downtowneva.

• A:Answer Yes. Our JBL Flip 5 uses a USB Type-C cable for charging.

  Answered 4 years ago by JBL Support

  
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Q: QuestionCan this speaker work with a Samsung Galaxy tab 4

Asked 4 years ago by Donnie.

• A:Answer Should be no problem as it’s bluetooth

  Answered 4 years ago by Jeff

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