“I turn on my JBL Link 10 The 4 dots are blinking for 20 sec and it shot off. The battery is charged. I cannot reset it using the reset hole or the mic button or the Bluetooth and the "-" . Please help how can I restore the factory setting.”
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Hi there, sorry to hear that you're having issues with your JBL Link 10. While the speaker is on, please try to press and hold the mic/mute button for 13-15 seconds to perform a reset. This time, try it while it's plugged in to power. If that doesn't work, please submit a case request so that we can assist you: http://www.jbl.com/support-contact.html
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