“So, I picked these up today. Paired nicely to the phone, but could not get the Alexa app to work. The Alexa app sees it, but voice commands are ignored. Called support and was told that it doesn't work with Alexa yet. Is this true?”
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Thanks for bringing this to our attention. Kindly download the JBL Headphone App to set up your preferred voice assistant with your JBL Live Free NC+ TWS. If you have more questions or concerns about your device, please reach out to JBL Customer Service for technical support and assistance at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST), Sat-Sun: 9:00 am - 5:00 pm (EST).
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