“It is not charging using the cable it came with. Any fixes for this?”
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I use a regular c cable
Sorry, there was a problem. Please try again later.Prueba otro cable tipo c
Sorry, there was a problem. Please try again later.Charging issue i have and need to chage the speaker
Sorry, there was a problem. Please try again later.We're here to help with your JBL Pulse 5. Let's try some troubleshooting steps to further isolate the issue with your speaker. Please try using a different USB-C cable and adapter. Also, please make sure to use a 5V and at least 3A power brick. If you need more help, please contact JBL Customer Support.
Sorry, there was a problem. Please try again later.Thanks for your inquiry. You can try to check and clean if there is a spec of dirt in the charging port on your JBL Pulse 5 which mainly causes why your speaker is not charging. You can also try to use a different USB-C charger that has a power input supply of at least five volts and three amps. If you need further assistance, you may contact our customer support at (800) 336-4525 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET).
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