“Got my headset and there wasn’t an AUX cord included, I thought that was normal but odd that the USB cable was there, I purchase an aux cord to use with my Xbox one controller and the mic doesn’t work, is the aux cord proprietary? Mic isn’t muted.”

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• Thank you for bringing this to our attention. We'd like to assist you with the missing aux cord of your JBL Quantum 400. Please contact our customer support via our official website or toll-free number.

  Answered by JBL Support 2 years ago

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