A:AnswerThank you for your inquiry. Our JBL Tour Pro Plus comes with one (1) year standard warranty. Please note that this limited warranty doesn't cover physical damages and lost/stolen units.
A:AnswerOur JBL Tour Pro + TWS has button controls on both earbuds that you can customize and set for volume control. You could use the JBL My Headphone app to configure the gestures/ swipe controls. If you need more help, please contact our customer support service via our official website or toll-free hotline.
A:AnswerThanks for your inquiry. Our JBL Tour Pro Plus earbuds are not waterproof, but they do have an IPX5 rating, which means they are resistant to splashes of water from any direction.
A:AnswerThanks for reaching out. The noise cancellation feature of our JBL Tour Pro Plus helps you reduce unwanted background noise you could hear while wearing the earbuds during your call. Although it has a built-in 3-mic technology that ensures perfect voice clarity during calls and reduces picking up noise distractions, it doesn't have a noise suppression feature to filter out background noise from your microphone when you are speaking.
A:AnswerThanks for reaching out. We sell a separate charging case for our JBL Tour Pro+ TWS. Please reach out to our Customer Support for pricing and availability.
A:AnswerOur JBL Tour Pro+ TWS has an IPX 5 rating, which means it is water resistant. For sports/workout activities, we recommend JBL Reflect Flow Pro and JBL Reflect Mini NC earbuds with an IPX4 (sweatproof) rating.
