“I purchased this headphone and it's supposed to have active noise cancellation but it barely cancels anything. How do I receive support for this item?”
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There is an app ypu can download. Or call JBL customer service
Sorry, there was a problem. Please try again later.The active noise cancelling feature of our Tune 230NC TWS are not designed to block out high-intensity sounds which means that it will not completely block outside noise. For any questions or concerns about your device please contact our customer support via our website or toll-free hotline.
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