Questions & Answers

Q: QuestionWill these accept an Auracast transmission as long as there is an appropriate assistant device?

Asked 1 year ago by Kimmy.

This question was asked about the related product: JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black

• A:Answer Our JBL Tune Buds doesn;t have Auracast. Both devices should have Bluetoth Auracast feature to pair them together. Our JBL Tune Buds can be paired with your source devices directly such as phones, tablets, and laptops/PC's.

  Answered 1 year ago by JBL Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre they compatible to samsung s24

Asked 1 year ago by BadNonno.

This question was asked about the related product: JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black

• A:Answer I have the S24 Ultra. I'm sure they can be compatible to the S24.

  Answered 1 year ago by JediQVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo I have to put it back in the case for it to come back on? The current JBL I have must be put back in the case for it to come back on. Kind of suck when I don't carry the case with me.

Asked 1 year ago by BT.

This question was asked about the related product: JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black

• A:Answer Thanks for your inquiry. Yes. While your earbuds are inside the case, please open the lid to turn on your JBL Tune Buds and it will automatically connect to your device. To turn them back off, please put the earbuds back in the case and close the lid. If you need more help, please contact us.

  Answered 1 year ago by JBL Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre these compatible with a MacBook Pro (2016) laptop?

Asked 1 year ago by Ginny.

This question was asked about the related product: JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black

• A:Answer Yes

  Answered 10 months ago by Prroselcswc1Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I connect these to my Desktop?

Asked 1 year ago by Pauli.

This question was asked about the related product: JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black

• A:Answer They work on my laptop. It utilizes windows just like the general desktop. Unless your desktop does not allow bluetooth connection.

  Answered 1 year ago by ChristianFVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat is nrr number

Asked 1 year ago by Tires.

This question was asked about the related product: JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black

• A:Answer Thank you for reaching out to us. At the moment, we don't have this information available. If we can provide this information, we will do so at a later date.

  Answered 1 year ago by JBL Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre these compatible with iPad 10th generation?

Asked 2 years ago by Anonymous.

This question was asked about the related product: JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black

• A:Answer Yes

  Answered 1 year ago by DaveVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questioncompatable with IPAD mini, I phone se

Asked 2 years ago by dlh.

• A:Answer Thanks for your inquiry. Our JBL Tune Buds are compatible with Android and iOS(iPad,iPhone) mobile devices.

  Answered 2 years ago by JBL Support

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionAre these compatable with all android cell phones? I’m not sure of grandsons model.

Asked 1 year ago by Mimi.

• A:Answer Thanks for your inquiry. Yes, our JBL Tune Buds are compatible with all Android cell phones, as they use Bluetooth technology which is universally supported by Android devices.

  Answered 1 year ago by JBL Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre the batteries lithium ion? Can they be in checked luggage or only carryon luggage?

Asked 1 year ago by Anonymous.

This question was asked about the related product: JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black

• A:Answer Yes, our JBL Tune Buds' batteries are Lithium-ion polymer, for both earbuds and charging case. You can bring small items in-flight. However, it is best to check with the airline for their policies for bringing small items.

  Answered 1 year ago by JBL Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow to change the volume

Asked 1 year ago by Anonymous.

This question was asked about the related product: JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black

• A:Answer The volume can be changed via the connected device.

  Answered 1 year ago by ChristianFVerified Purchase

  Helpful (0)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionCan they be lost / found using the app?

Asked 2 years ago by Mostri.

This question was asked about the related product: JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black

• A:Answer Yes

  Answered 1 year ago by DaveVerified Purchase

  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (3)