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Did you resolve this issue? I got them for Christmas and I’m experiencing the exact same thing.
Sorry, there was a problem. Please try again later.Thanks for bringing this to our attention. Please note that our JBL Vibe 200 TWs is not compatible with the JBL Headphones App. We'd like to work with you directly to address the volume issues you're experiencing with your JBL Vibe 200 TWS. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
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