“What can I do about the fact that one of my earbuds just quit working or charging in the case”
Answer This Question
1-5 of 5 Answers
Call JLabs. Their products have a 2-year warranty.
Sorry, there was a problem. Please try again later.Call JLabs. There is a 2-year warranty on their products..
Sorry, there was a problem. Please try again later.If its under 30 days return for new ones if its over and you have geek protection they will exchange. Sometimes they will even exchange after the 30 days.
Sorry, there was a problem. Please try again later.We havent experienced this and they’ve been steadily used a month straight. Did you get additional warranty to return? And maybe get another because they really are awesome.
Sorry, there was a problem. Please try again later.Hey Sly, So sorry to hear of the charging issues that you have run into. Sounds like a bad earpiece. We've got you covered under a two year warranty, and would like to provide you with a fast solution. When you get a chance please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of. Thanks, JLab Audio #FINDYOURGO
Sorry, there was a problem. Please try again later.