“When I connect it to my computer the earbuds will increase and lower the volume on its own. How do I stop it from doing that? I would listen to music and suddenly the volume increases to 100 in one go without me touching anything and its so annoying.”
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Hi there, Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. -JLab
Sorry, there was a problem. Please try again later.when connecting to a larger devices such as a computer I found that controlling the volume with that devices volume control works remember you will hear a beeping sound on your JLabs when your at your Maximum volume
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